All you need to know about our Glasgow hotel

Below you'll find useful information to assist you in planning your stay with us in Glasgow. We're here to make your travel planning easy, do contact us if you still have questions for us.

Please call our switchboard on +44 (0)141 331 6800 and ask to speak to our Accounts team.

Credit cards, debit cards, bank transfer or company bill back (if arranged in advance) and cash with credit card guarantee are all options.

NB if the credit card used to make the booking cannot be presented at check in, a third party payment form must be completed. Please email to request a form.

Please speak with our front office team before checking in. You can give them a call at +44 (0)141 331 6800.

No, we don't have a business centre.

Unfortunately, not, however guests can use the Arc gym at Glasgow Caledonian University, for £2 per visit. Valid until August 2019.

Unfortunately, not.

Wi-Fi is complimentary during your stay.


Check in time is 2pm and 11am is check out time.

Guide dogs only.

Yes, we have accessible rooms. For more information on the accessible features of our hotel, call our reservations team at +44 (0)141 331 6800.

Yes, we do. To enquire about inter connecting rooms, call our reservations team at +44 (0)141 331 6800.

No, all our bedrooms have only an ensuite shower room.

If you made a reservation using a third-party website please contact your service provider directly to make amendments to your reservation.

A valid government issued photo ID is required at the time of check in.

Kids stay free up to the age of 12.

The minimum age requirement to check in to a room is 18.

Flexible rates allow free of charge cancellations and amendments until 4:00 pm (local hotel time) the day prior to arrival - to avoid a one night's room and tax charge to your credit card.

Advance purchase rates are fully prepaid at the time of booking, non-refundable and non-transferrable.

Additional rollaway beds cannot be put into the bedrooms. However family rooms will have space for a cot, which can be provided free of charge if requested at the time booking.

Breakfast is served in the Great Room, which is located on the first floor of the hotel, between the hours of 6.30am – 10am weekdays and 7am – 11am weekends.

The bar is open from 11am until late, serving drinks and light snacks, for residents.

La Bonne Auberge Brasserie is located next door at our sister property the Holiday Inn Glasgow Theatreland, and is open from 7am – 9pm, serving breakfast, lunch, afternoon tea and dinner.

No, however we do offer discounted guest parking of £15.00 for 24 hours at Concert Square car park, which is located directly across from the hotel. Our front desk team can validate your car parking ticket at check in/ check out.

Overnight flat rate 6pm – 8am £4.00.  The height restriction is 1.9m

Unfortunately we don't offer a free shuttle service from the airport. However there is a Glasgow Airport Express 500 bus service operated by First Glasgow which runs 24/7 and drops off/ picks up from Buchan Bus Station directly opposite the hotel.

Using post code G1 2RL will direct you straight the hotel. We are located next to DiMaggio’s restaurant and the Holiday Inn Glasgow Theatreland.

West Nile Street and Cowcaddens Road